How To Choose A Real Estate Agent You Can Trust

April 20th, 2018 - by Brad Gillespie

When looking for a real estate agent to manage the sale of your home, trust is usually at the forefront of your mind as you decide on the person you want to look after your most valuable asset.

But how do you know when you can trust the agent you’re interviewing and when to walk away? Read on for what to look for in a trustworthy real estate agent.

They’re open and transparent

As in any relationship, trust with your real estate agent comes from them being open and honest with you. The most trustworthy agents will always be truthful about your situation, even if it’s not what you want to hear. Take the opportunity when interviewing potential agents to consider if they may just be saying what you want to hear.

They’ll give an honest price guide

The final sale price is going to be one of your main focuses if you’re selling your home, but it’s important to be realistic about what you can achieve. A good agent will have the experience to know what your property can command at sale, as well as the ability to be honest if your price range expectations might be unrealistic. Pricing a property takes time, and your agent will need to inspect your property and consider comparable sales and market conditions, so be wary of any agent that is too quick to name a price.

They’re respectful and truthful with buyers

Even though agents are paid by vendors, those that are genuine and have good character will show the same level of respect to buyers as they do vendors. After all, if they take a long term approach, buyers will one day become sellers. If you have the opportunity, try to watch how your agent interacts with buyers in inspections and negotiations. If they mislead their potential buyers to close the deal, can you be sure they’ll behave in a trustworthy manner with you?

They have the knowledge and a genuine interest in property

An agent who can be trusted to deliver the best result will be one who has strong knowledge of the local market. They’ll want to share their expertise with you to guide you towards the best result and will be focused on every detail of the sales process, rather than just focussing on closing the deal quickly. In your interview, ask questions about the local market at the time and how they see your property fitting in.

They have good references and a strong track record

A trustworthy agent will have good reviews from past vendors who have been in the same situation as you. Ask the agent you’re interviewing for references or a list of clients you can contact with questions about their experiences – they’ll be happy to provide them if they have a satisfied client base. These questions might include:

  • Was the agent honest about the potential sale price for their property?
  • Was the final price in line with that initial quote?
  • What was the agent’s communication like? Did they keep the vendor up-to-date throughout the process? Were they happy to answer questions?
  • Were all fees and responsibilities explained clearly?

You can also look online at the agent’s selling history. They should have a consistent track record of selling properties for a reasonable price and in a reasonable timeframe, which indicates they’ve met the expectations of vendors and buyers alike.